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Volunteer State Community College

Service/Sales Specialist

Submitted on November 01, 2012 at 11:24 AM

Company: JC Penney

Brief Company Description: Retailer of Men's, Women's, Children's apparel & accessories, and Home goods.

Contact:
Greg Grizzell
ggriz1@jcpenney.com
(615) 859 - 3461

Job Type: Part time

Hours: All Shifts available: Mornings, Afternoons and Evenings

Start Date: November 01, 2012

Compensation: Based on experience

Education Level: No education requirement

Minimum Experience:
No experience required

Job Description:
Key Responsibilities: * Assists Customers - Proactively approaches customers in a friendly, non-aggressive manner to determine how they can best help find a product; Actively listens to customer issues in a calm and agreeable manner to resolve problems and deliver a FAIR customer experience. * Adjusts to Customer Traffic and Merchandise Flow - Observes customer and product traffic across assigned stores and positions themselves to positively impact the customer experience. * Maintains Product Presentation - Continually scans the floor, fixtures, walls and aisles to ensure product is displayed according to core standards.

Job Requirements:
* Energy - Exhibit initiative and a high activity level * Optimism - Take a positive approach or stance in all situations * Outgoing - Enjoy interacting and/or talking with new people * Service Oriented - Actively look for ways to help people and satisfy their needs * Iniative - Demonstrate a readiness to take personal action without being prompted * Clarity - Speak to others in a clear, relevant, and effective manner * Passion for Retail - Genuinely love working in a retail environment

A service provided by the Office of Career Placement.