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Customer Service Representative

Elaine Payne Allstate Insurance Agency -

Job DescriptionCustomer Service Representative

Job RequirementsWe are looking for an energetic, self-motivated Property & Casualty Customer Service Representative/Producer to join our team.

We are looking for someone that is hard-working, trustworthy and has an outgoing personality and with a goal in mind to succeed at the highest level.

Responsibilities are:

Provide administrative support and other required assistance for the agency.
Maintain the strictest level of confidence.
Provide exceptional customer service to new and existing clients.
Perform a full range of customer service activities such as obtaining information from policyholders and potential clients.
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Meet new business production goals and objectives.
Be outstanding at relationship building.
Secure existing business and drive the sale of additional services.
Present and explain insurance policy options based upon prospective client needs and their personal goals.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Maintain knowledge of new products.
Proficiency to multi-task, follow-thru and follow-up.
Participate in special projects as needed.


Qualifications Education: High school
Experience: 1 year


Work HoursCompensationJob typeStart Date
8-5Base Salary plus individual & team bonus Full timeApril 27, 2015

Company Description An exciting opportunity now exists to join a top performing Allstate Insurance Agency, The Elaine Payne Agency! Due to the growth of the company, we are searching for enthusiastic, hard-working, and driven individuals to join our team.


Contact Information Elaine Payne


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