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Volunteer State Community College

AT&T Part Time Sales Support Representative Mount Juliet TN (Providence)

Submitted on November 14, 2012 at 11:19 AM

Company: AT&T

Brief Company Description: For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

Contact:
Candace Brom
candace.brom@att.com
(205) 298 - 6683

Job Type: Part time

Hours: Retail

Start Date: November 14, 2012

Compensation: Competitive hourly pay + benefits

Education Level: High school

Minimum Experience:
No experience required

Job Description:
Function in multiple roles that support the performance of the store’s retail experience. Responsible for ensuring an extraordinary customer experience by facilitating the coordination of customers being welcomed in, prioritizing transactions and advising of any wait time. Own the store’s service customer experience! Responsible for troubleshooting effectively and then resolving and/or following up on customer issues, ensuring our customers needs are addressed promptly, and communicating with the management team effectively. Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments. May sell all products and services offered by the company. Answer inbound calls and assist sales representatives and customers by performing quick hit sales transactions. Perform other duties as assigned by management. APPLY ONLINE - http://attlinks.com/mtjuliet6

Job Requirements:
APPLY ONLINE - http://attlinks.com/mtjuliet6 See full job description for job requirements.

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