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New and Pre-owned Sales Associates

Serra Chevrolet Buick GMC of Nashville -

Job Description Understand that business is built on customer satisfaction and devote himself/herself to guaranteeing satisfaction to customers.
Determine each customer's vehicle needs by asking questions and listening.
Keep abreast of new products, features, accessories, etc., and their benefits to customers.
Demonstrate new and used vehicles (includes test drives).
Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
Establish personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
Report to the general sales manager regarding objectives, planned activities, reviews and analyses.
Attend sales meetings.
Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintain a prospect development system that includes a group of prospect locators and sales associates.
Review and analyze actions at the end of each day, week, month, and year to determine how to better use time, and plan more effectively.
Understand the terminology of the automobile business and keep abreast of technological changes in the product.

Job Requirements Excellent communication skills
Ability to comprehend and adapt to a disciplined sales process
Mature and dependable
No Experience Necessary, if your Self-directed, motivated with lots of initiative and a desire to succeed
Professional personal appearance and attitude
Ability to exceed the minimum sales quotas according to dealership
standards
Strong standards, ethics and moral character
Goal and process driven


Qualifications Education: No education required
Experience: No experience required


Work HoursCompensationJob typeStart Date
VeriesCommission and Bonus PlanFull timeApril 26, 2015

Company Description Serra Nashville is Middle Tennessee's Chevrolet Buick GMC auto dealership that has been providing outstanding service to the community and its customers for over 31 years.


Contact Information Carl McNickle


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