Customer Service & Sales Rep
Submitted on March 10, 2013 at 8:24 AM
Company: John Deere Landscapes
Brief Company Description: Continuing John Deere's tradition of providing quality products and service to its customers, John Deere Landscapes was formed in January, 2001 as a wholesale landscape supply distributor. Comprised of several companies from its inception, John Deere Landscapes currently has over 400 branches throughout North America, and offers a full line of lawn care supplies, nursery stock, irrigation, landscape supplies, and landscape lighting to green industry professionals.
Contact:
Raymond Krull
rkrull@johndeerelandscapes.com
(615) 542 - 9411
Job Type: Full time
Hours: M-F 7 to 5
Start Date: March 10, 2013
Compensation: LEFT BLANK
Education Level: No education requirement
Minimum Experience:
No experience required
Job Description:
What You'll Do
As a Customer Service and Sales Representative at our Gallatin, TN branch you will serve as front-line sales and service support. You will respond to basic questions and complete sales transactions both in- person and over the telephone, ensuring customer satisfaction and retention.
Additionally, you will:
Respond to basic customer questions concerning products and resolve routine customer service issues; escalate more complicated issues to more experienced staff.
Process sales transactions in-person and over the phone.
Provide bids and price incoming product and plant material.
Assist with loading and unloading of trucks
Assist with inventory spot counts and all forms of inventory control at the branch.
Maintain cleanliness of the branch, keeping the branch clean and organized at all times and stock work area with all necessary supplies.
Job Requirements:
We need an excellent communicator that has exceptional customer service skills and has a passion for customers. You must have a strong work ethic, be self-motivated and have the capacity to quickly change focus on work activities.
A service provided by the Office of Career Placement.