Field Technical Analyst (Client Facing)
Submitted on March 14, 2013 at 11:11 AM
Company: Network Solutions Group, LLC
Brief Company Description: NSG is in the business of providing productivity to its clients through outsourced information technology consulting and services. Given the importance of information technology in today’s business environment, every firm needs support in the area of information technology. NSG can do anything for their clients from a single system project setup to company-wide IT solutions and management
Bobbi Jo Allegood
(615) 242 - 1596
Job Type: Full time
Start Date: March 14, 2013
Compensation: 40-50K Salary + Paid Medical + Monthly Bonus Opportunity
Education Level: Bachelor’s degree
No experience required
Job Summary: We are looking for a highly motivated and self-manageable candidate to become an integral team member of a growing IT Consulting company in Nashville, TN. We provide full-scale professional IT Services for a number of small to medium sized businesses in the Greater Nashville area. Our team is professional, reliable and fun. Job Tasks: Provide network support for a growing client base in the Greater Nashville area. Monitor and maintain network infrastructures. Proactively recommend changes to improve system stability and reliability. Work directly with customers on a consulting basis to assist with all aspects of IT infrastructure management including: • Budgeting • Support • Data management • Data migration • Security • Diagnose and resolve hardware and software issues in an efficient and timely manner. • Research, test and deploy new technology. • Create and provide innovative solutions to complex technical problems • Contribute to project planning and strategies, including systems analysis, design, implementation, and testing. • Manage a web based support queue of tickets assigned and show initiative to address items in the queue based on priority. • Maintain a tracking system of hours billed and report them appropriately on a regular basis to fulfill company requirements and customer billing practices. • Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future including determining the practical/business effects those changes might make to LIVE system operations. • Plan, coordinate and implement network security measures in order to protect data, software and hardware. • Participate in and follow implementation scripts for IT projects such as upgrades, training and troubleshooting.
• Bachelor's degree in Business Administration, Management Information Systems or a related field. • Experience in network administration, systems analysis and design, and support activities in multi-user network environments. • Must display an interest in career development, continual education, and a desire to create and implement innovative solutions. • Must demonstrate a high level of organizational skills and the ability to self-manage and prioritize a dynamic workload.
A service provided by the Office of Career Placement.