CREDIT & COLLECTIONS REPRESENTATIVE
Aladdin Temp-Rite -
Date Posted: February 20, 2014 - 02:02 PM
Job DescriptionAladdin is recruiting a Credit and Collections Representative. This position will be responsible for the credit and collection functions as well as cash application for specific areas assigned. Specific responsibilities include:
? Process new account credit applications, verify credit worthiness
? Use automated business management system to retrieve, process, and record customer information regarding orders, returns, collections and payments.
Process orders within the limits assigned to each customer
After approval from supervisor, grant appropriate credit limits
? Collect outstanding balances on assigned accounts.
Establish and maintain a system to identify past due accounts and initiate appropriate collection activity.
? Advise credit supervisor of the status on these accounts as directed.
? Develop an effective mode of communication to:
• Resolve customer credit problems through systematic correspondence and telephone follow up
• Maintain beneficial customer rapport
• Communicate problems to sales force and customer service in order to resolve customer issues
? Analyze and resolve customer billing and credit problems. Creative problem solver by taking ownership and identifying solutions to credit related issues while protective Company’s fiscal health and long-term customer relationships.
? Ensure monthly statements are sent to appropriate accounts on a timely basis
? Apply cash and handle customer claims as directed – ACH, credit card payments, etc.
? Maintain daily credit hold report and distribute to sales force and customer service daily. Support time-sensitive process for credit hold orders review and resolution.
Job RequirementsPrior credit and collections experience – 2 years. Must be experienced with Excel and Word. Effective interpersonal skills, communication and organization skills are required. Two year associate’s degree a plus. QAD experience a plus. Qualified candidates may submit resume to firstname.lastname@example.org or confidential fax 615-338-3673.
Education: AssociateŐs degree
Experience: 2 years
|Work Hours||Compensation||Job type||Start Date|
|8 - 5||$14.50 / hour||Full time||March 10, 2014|
Company Description Aladdin Temp-Rite is a leading manufacturer of food service equipment for the healthcare industry. Hospitals and nursing homes are our primary customer base. We are located in Hendersonville, TN with sales/distribution locations in Puerto Rico and Canada. Visit our website at www.aladdintemprite.com to learn more about our company
Contact Information human resources