Department of Communication, Course Home Pages - COM 210
Volunteer State Community College | Division of Humanities
COM 210:
Business and Professional Communication
"This course explores communication in the workplace by blending theory with practical application and skill development. Communication behavior in organizations, including networks or "pathways," interviewing, group communication, and public presentations will be examined. Use of web-based and related communication technology will be emphasized." (3 Credit Hours)
Course Textbook:
Hamilton, Cheryl and Cordell Parker.
Communicating for Results: A Guide for Business and the Professions (6th Ed).
Wadsworth/Thomson Learning: Belmont, CA (2001).
If your section is "web-enhanced," click here for the logon page.
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COURSE OBJECTIVES:
1. Develop an awareness of basic communication theory, the communication
process, and organizational models.
2. Apply improved listening skills
3. Demonstrate a knowledge and practical application of effective traditional
and electronic resumes.
4. Demonstrate an understanding of effective techniques for both the
interviewer and interviewee.
5. Develop knowledge and practical understanding of small group discussions.
6. Gain experience in exercising small group membership skills.
7. Develop an awareness of effective leadership styles and leadership skills.
8. Develop a knowledge and practical understanding of informative and
persuasive presentations, including the use of technology-assisted
presentation aids.
9. Apply course information and skills to personal experiences in your career
setting.
Chapter Key Terms
The following links are to "interactive" worksheets that identify key terms for each chapter in the course text. The worksheets allow for definitions to be written as the text is read.
Choose a chapter from the list below.
Chapter Outlines
The following links are to "interactive" chapter outlines that will facilitate
note-taking as you read each chapter in your course text.
Choose a chapter from the list below.
Chapter PowerPoint Slides
Use the PowerPoint slide shows to review text chapter.
Prior to viewing the next slide in chapter review, practice anticipating information
in the next slide, whether a list, definition, or term.
Choose a chapter from the list below.
Chapter Quizzes
The following links take the reader to a list of study questions for each course text chapter. The questions are in essay form, with text page references, for further review. Individual instructors may choose to use essay questions, true-false, multiple choice, fill-in-the-blank, or any combination of these question forms.
Choose a chapter from the list below.
