Key Terms:  Chapter 11

speaker's bureau (p. 334 )

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informative presentations (p. 334)

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persuasive presentations (p. 334)

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oral briefing (p. 335)

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oral report (p. 335)

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exact purpose (p. 342)

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topical arrangement (p. 343)

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spatial or geographical arrangement (p. 344)

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chronological or time arrangement (p. 344)

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causal arrangement (p. 345)

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outlines (p. 346)

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storyboards (p. 349)

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conclusion (p. 353)

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introduction (p. 355)

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thesis statement (p. 357)

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