Chapter 12 Outline

 

I.  Researching your Topic

            A.  Printed Materials

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            B.  Databases

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            C.  Internet

                1.  Before Going Online


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                2.  Conducting Searches


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                3.  Evaluating Sources


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                4.  Finding Quality Sites


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            D.  Personal Interviews

                1.  Introduction


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                2.  Body


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                3.  Conclusion


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I I.  Verbal Support Materials

            A.  Purpose

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            B.  Explanation

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            C. 

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                1.  Literal


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                2.  Figurative


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            D.  Illustration

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                1.  Factual


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                2.  Hypothetical


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            E.  Examples

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            F.  Statistics

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                1.  Meaningful


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    2.  Necessary


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                3.  Rounding Off


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                4.  Credibility


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            G.  Expert Opinion

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I I I.  Improving Delivery

A.  Nonverbal Behavior

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            B.  Delivery and Voice

                1.  Volume


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               2.  Pitch


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                3.  Emphasis


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                4.  Rate


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            C. 
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            D.  Maintaining a Confident Delivery

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