Chapter 6 Outline

 

I.  Communicator Anxiety    

            A.  Situational Anxiety


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            B.  Trait Anxiety 


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I I.  Inadequate Preparation 

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I I I.  Vague Instructions


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            A.  Preparing  

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            B.  Following the Rules

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I V.   Jumping to Conclusions

           A.  When


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            B.  Problems


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V.  Bypassing (happens because)

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V I.  Sexual Harassment

A.  European Community


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            B.  Rule and Effects


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C.  "Reasonable Person Rule"


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            D.  Effects of Harassment


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V.  Communication Technology

A.  New Technology


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            B.  E-Mail


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C.  Electronic Meetings


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            D.  Videoconferencing


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