Self Assessment

Prior to taking the computer competency exam, students are asked to perform an initial self-assessment to see whether or not they are good candidates for taking the exam. This self-assessment can be accomplished by viewing the list of skills and knowledge required to pass the exam and by taking the practice test.

If you need assistance, please visit the Open Lab in the Library.

Steps In The Self-Assessment:

  1. Make sure you can perform the skills tested on the exam
  2. Take the practice test
  3. Browse the FAQ

Areas Tested On The Exam

The Computer Competency Exam covers five essential areas of computer skills in which students need to be able to demonstrate competency:

  • MS-Word
  • MS-PowerPoint
  • MS-Excel
  • The Internet
  • Basic Computer Concepts

Self Assessment:


Students should be able to perform the following tasks in MS-Word:

  1. Open a document
  2. Edit/Enter text
  3. Cut/Paste, Copy/Paste
  4. Find/Replace
  5. Adjust line spacing
  6. Change font, formatting
  7. Use the spell checker
  8. Use the thesaurus
  9. Use the grammar checked
  10. Change font/formatting
  11. Insert date or date field
  12. Set/Adjust tab setting
  13. Add Bullets/Numbering
  14. Add/Edit document Header/Footer
  15. Insert page break
  16. Insert page numbering
  17. Change margins
  18. Adjust page setup
  19. Insert/Format a table
  20. Preview a document
  21. Print a document
  22. Save a document
  23. Insert a comment
  24. Insert/Edit footnotes/endnotes


Students should be able to perform the following tasks in MS-PowerPoint:

  1. Create a blank presentation
  2. Use the AutoContent Wizard
  3. Create a presentation using a design template
  4. Change views
  5. Add a new slide
  6. Add/Edit a Header/Footer
  7. Add Text/Bullets
  8. Format a slide
  9. Promote/Demote text
  10. Insert an image
  11. Create a text box
  12. Apply slide animations
  13. Apply slide transitions
  14. Change slide layout
  15. Print handouts
  16. Print notes
  17. Save/Save As
  18. Set up timings
  19. Save for another computer
  20. Save as a web page


Students should be able to perform the following tasks in MS-Excel:

  1. Delete Rows/Columns
  2. Edit text
  3. Edit numbers
  4. Format cells
  5. Apply Borders/Shading
  6. Align cells
  7. Adjust Row/Column Height/Width
  8. Auto format worksheet
  9. Adjust print area
  10. Print a worksheet or workbook
  11. Insert formulas
  12. Edit formulas
  13. Create a chart

The Internet:

Students should be able to perform the following tasks on the Internet:

  1. Navigation
  2. Refresh a page
  3. Return to home page
  4. Change your home page
  5. Use favorites
  6. Add to favorites
  7. Stop page loading
  8. Search the Internet
  9. Enter a URL
  10. Check browser settings

Basic Computer Concepts:

Students should be familiar with the following computer concepts:

  1. Know proper email netiquette
  2. Understand the difference between CC and BCC
  3. Understand the definition of a computer
  4. Know the purpose of RAM memory
  5. Identify different ways to access the Internet
  6. Understand the purpose of a link on a webpage
  7. Know what the HTML language is used for
  8. Understand email attachments
  9. Understand Windows file-naming conventions
  10. Recognize that email attachments that may be infected with a computer virus
  11. Know what a boot sector virus is
  12. Define a Trojan virus
  13. Recognize the symptoms of a computer virus
  14. Recognize a virus hoax email message
  15. Select appropriate methods for performing backups of computer files


How well do I have to do on the exam?
The exam is a pass/fail exam for which a score of 70% or better is passing.
Can I re-take the exam if I don't pass it?
Yes. You will be permitted to re-take the exam once. If you do not pass the exam with a score of 70% or better, you will be required to take the course CIS100.
How long is the exam?
You will be given 60 minutes to complete the exam. Our testing software indicates that this exam should be able to be completed in 45 minutes or less for a student who is competent in the skills covered by the exam.
What's covered on the exam?
See the information above.
What if I don't want to take the exam?
You may elect to take our computer literacy course, INFS 1010 - Computer Technology And Applications.
How do I arrange to take the exam?
Contact the Testing Center at (615) 230 - 3484 or via email at CCE.Managers@volstate.edu.
As an Regents Online student how do I schedule the exam?
Contact the Testing Center at (615) 230 - 3484 for more details or contact them via email at CCE.Managers@volstate.edu
Do I get college credit for passing this test?
No. The Computer Competency Exam is one means of demonstrating computer literacy. It does not give you college credit for INFS 1010.