Institutional Research & Effectiveness - 2002-2003 Institutional Effectiveness Plans
Volunteer State Community College

---

Foreign Language/ESL Department
Account Number:  2-10125, 2-10165

Related College Strategic Goal & Objective	Unit Objective (Please number each Objective	Expected Results Or Outcome	Expected Cost (Budget: Adequate or Increase $______)	PrimaryQuality Indicator from TBR Performance Standard OR Other Measure & Activities for Assessment
1, 3, 12	1. Track retention of ESL students	Detail report of ESL grades and causes of student withdrawal	Adequate	Enrollment; Retention  Number of ESL students and grades. A report will be generated each semester.
2, 3, 5, 6, 12	2. Increase number of ESL students by: a. Improve delivery methods with teacher aids or separate sections. b. Keeping in touch with area high schools.	The number of ESL students should increase by two percent.	Adequate	Enrollment; Retention Number of ESL students and grades. A report will be generated each semester. We will maintain a log of our contact with area high schools.
2, 3, 7, 8	3. Design a cultural awareness program with ESL students.	We will implement regular meetings between faculty/staff and ESL students.	Adequate	ESL students survey at the beginning and end of each semester.
1, 3, 6	4. Evaluate ESL 150S – Foundations of E.	Improved student performance in classes.	Adequate	Measure of student performance in other ESL courses.
1, 3, 6	5. Move the FL/ESL lab from the library to the Language Center.	Improved student performance and access to lab services.	$5,500	Log with number of students using the FL/ESL lab.   Student survey.
1, 3, 6	6. Evaluate and redesign ESL placement.	Improve student performance because of better placement.		Measure of student performance in ESL classes during 2002-2003 as compared to the previous year.