Institutional Research & Effectiveness - 2002-2003 Institutional Effectiveness Plans
Volunteer State Community College

---

Office of Internal Audit
Account Number:  2-62005

College Strategic Goal	Unit Objective	Expected Results Or Outcome	Expected Cost (Budget: Adequate or Increase $______)	Primary Quality Indicator from TBR Performance Standard OR Other Measure & Activities for Assessment
I: The college will ensure academic excellence and institutional quality.	Internal Audit will help management and the administration in accomplishing its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.	Internal Audit will achieve an average score of 3.8 on a 5.0 point scale of auditee satisfaction with internal audit services.	Adequate	Primary Quality Indicator: Employee Development Opportunities. Performance Standard: Internal will distribute an auditee survey to the head of an audited unit by May 31, 2003 for those audits where an audit report is issued.   The auditee will be asked to evaluate the professionalism and skill of the Internal Auditor in the performance of audits and to assess the overall impact of internal audit services on his or her unit.   Results of the surveys will be compiled by the Internal Auditor and will be incorporated into a status report distributed to the President by June 30, 2003