Institutional Research & Effectiveness - 2002-2003 Institutional Effectiveness Plans
Volunteer State Community College

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Language Center
Account Number:  2-18040

Related College Strategic Goal & Objective	Unit Objective (Please number each Objective	Expected Results Or Outcome	Expected Cost (Budget: Adequate or Increase $______)	Primary Quality Indicator from TBR Performance Standard OR Other Measure & Activities for Assessment
I.2	1. Create and administer survey to obtain faculty and client evaluation of LC services.	Data that can be used to monitor the effective-ness of LC	$435 to survey 500 people (funds available in current base budget)	Student Rating of Support Services and Value of the LC to Faculty
VI.3	2.  Redesign LC Web page to provide LC information and reference materials	a. A useful source of information for students and others; b.increased  awareness of LC services; c.possible increase in number of clients using the LC	Adequate	Student Rating of Support Services

I.4	3.Implement student expository writing contest and publish winning entries.	a. Recog-nition of student achieve-ments	Increase:  $1,100.00 (special project # 7)	Student Rating of Instruction
I.3	4.  Apply for certification for tutor training program	a. Certifica- tion of program	Adequate: $50.00 (funds available in current base budget)	Student Rating of Instruction
VII.1	5. Hire ESL tutor	a.Increased ability to address the special needs of ESL students	Increase:  $2,500.00 (special project # 3)	Student Rating of Support Services
I.4	6. Create plan for Writing Across the Curriculum pilot project	a. Develop- ment of WAC pilot project	Adequate	Learning Outcomes