Office of Retention Support Services, College Departure Survey

Volunteer State Community College | Student Services Division

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615.230.3390

Departure Survey

Volunteer State Community College is interested in making sure our students achieve their educational goals. This survey will help us determine whether your goals were met and identify what changes can be made at the College to better assist our students. By completing the survey, you are providing us with valuable information.

Volunteer State Community College wants to assist you with meeting your educational goals. Please select the response that best describes you. Once you have completed all questions, click the "submit" button at the bottom of the survey. All fields require an entry unless otherwise stated.

Last Name:
First Name:
Student ID (V number) :
Personal E-Mail Address:
1.0 Factors That Impacted Your Decision to Withdraw
1.1 Please select ALL the reasons that impacted your decision to withdraw from Volunteer State. Hold down ctrl key when making multiple selections
Poor academic advising from Advising Center Poor academic advising from Faculty Advisor Full time job Financial burden Transportation difficulties Child care issues Poor customer service Change in marital status Family crisis Dissatisfied with grades Inadequate financial aid Job responsibilities Difficulty understanding the professor College not what I expected Disappointed with the quality of instruction Health related issues Lack of housing
1.2 Prior to your first semester at Volunteer State, did you complete the Directions Orientation program?
yes no
1.3 How likely are you to return to Volunteer State?
Highly Likely Likely Unlikely Highly Unlikely
1.4 If you do not return to Volunteer State, do you plan to enroll in another institution?
yes no
If yes, please indicate where?
1.5 Was there anything we could have done or provided to help you stay in school?
yes no
If "Yes", please indicate what we could have done below.
2.0 Demographics
2.1 Marital status:
Single Single with dependent(s) Widowed Widowed with dependent(s) Divorced Divorced with dependent(s) Married Married with dependent(s)
2.2 Did you work at a job while attending Volunteer State? If you respond "No", please go to question 2.4.
yes no
2.3 How many hours a week did you work?
I did not work 1-5 hours a week 6-15 hours a week 16-29 hours a week 30-39 hours a week 40 or more hours a week
2.4 What was the distance you had to travel one-way to campus?
Less than 5 miles 6-15 miles 16-25 miles 26 or more miles
3.0 Satisfaction with Services
3.1 Please select all programs, services or departments you used. Hold down ctrl key when making multiple selections
Admissions Office Advising Center Athletics Department Career Placement/Cooperative Education Disability Services ESOL Assistance Evening Student Services Faculty Advising Financial Aid Health Services Language Center Math/Science Lab Minority Affairs NewSkills Center Reading Lab Student Government Association Testing Center TRIO (Student Support Services) Veterans' Affairs None of the Above
3.2 If you were dissatisfied with any of the programs, services or departments listed below, please select the program and explain the situation in the box beneath the list?(optional) Hold down ctrl key when making multiple selections
Admissions Office Advising Center Athletics Department Career Placement/Cooperative Education Disability Services ESOL Assistance Evening Student Services Faculty Advising Financial Aid Health Services Language Center Math/Science Lab Minority Affairs NewSkills Center Reading Lab Student Government Association Testing Center TRIO (Student Support Services) Veterans' Affairs None of the Above
3.3 Were you registered with the Office of Disability Services? If you respond "No", please go to question 3.5. (optional)
yes no
3.4 Did you use any or all of the accommodations for which you were approved, and what was your experience with these accommodations? (optional)
yes no
If "Yes", what was your experience with these accommodations?
3.5 Are there any other comments/suggestions you wish to make concerning your time at Volunteer State? Please click "Submit" to record your survey and have your withdrawal form processed. (optional)