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Refund Specialist

AMSURG -

Job DescriptionPOSITION SUMMARY:

Position is responsible for collecting patient and payer balances. The duties include but are not limited to the follow-up of accounts, verifying and updating information and assisting in completing special projects during month-end and year-end financial reporting process.

ESSENTIAL RESPONSIBILITIES:

• Follow-up on credit balances listed on monthly AR and Payer Follow-up reports.
• Review and update patient demographics and payer information as necessary for completion of claims payment.
• Review credit balances for refund request form completion and notates the accounts.
• Responsible for transferring balances and printing documents for refund.
• Document all communications regarding account balance follow-up in the patient account.
• Attend in-services, seminars and webinars for additional education and performance improvement.
• Regular and reliable attendance required.

Job RequirementsKNOWLEDGE AND SKILLS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

Education/Experience:

High school education or GED with minimum of two (2) years’ experience in accounts receivables collections preferred.

Mathematical Skills:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages.

Language Skills:

Ability to understand, read, write and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to successfully write business correspondence. Ability to effectively present information, respond to questions and professionally interact with managers, employees, clients, vendors and the general public.

Reasoning Ability:

Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors. Ability to understand and interpret basic financial data. Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.


Other Qualifications:

Must have excellent time management skills and be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.

CORPORATE CORE VALUES

Puzzle Solving-Turning challenges into opportunities in a collaborative, agile and creative way
Excellence-On a never-ending quest to improve and exceed expectations
Ownership-Taking responsibility for our actions, relationships and partners’ success
Positive Environment-Respectful, caring, trusting and supportive of the team
Leadership-Leading by example, staying true to our values and dreams
Ethics-Committing to always doing the right thing guided by integrity and transparency

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 40 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Works in well-lit, ventilated and climate controlled office environment with routine office equipment; some equipment has moving mechanical parts.

Noise level in the work environment is usually quiet to moderate.


Qualifications Education: High school
Experience: 2 years


Work HoursCompensationJob typeStart Date
Mon.-Fri.VariesFull timeDecember 11, 2017

Company Description AMSURG, the Envision Healthcare solution for ambulatory surgery centers (ASCs), collaborates with physicians and health systems across the country to provide and promote quality patient care. Launched in 1992 as an ASC industry pioneer, AMSURG is currently partnered with nearly 2,000 specialty physicians providing outpatient surgical services in more than 250 facilities in 35 states. AMSURG is the nationally recognized leader in the strategic and operational management of surgery centers that deliver high quality, high value, same-day surgical services with a superior patient experience.

Envision Healthcare manages a highly differentiated suite of clinical solutions to support health systems, communities and payors, is composed of a significantly diversified business mix of specialties, customers and geographies, and provides a broad continuum of patient care.


Contact Information Temicka Phillips


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