Vol State Cookeville


The Admissions Office is open Monday, Wednesday and Friday from 8:00am-4:30pm and 9:30am-6:00pm on Tuesday and Thursday to assist with submission of applications for admission or readmission, receiving of additional paperwork such as immunization records, transcripts and identification documents. The Admissions office is located at the front desk area. Phone (931) 520-4647.


Normal operating hours for advising assistance is Monday through Friday from 8:00am to 4:30pm through the Student Services Coordinator or Assistant Director. Students may visit or phone (931) 520-4635 for appointments. Advising is also provided by faculty advisors during their scheduled office hours. Evening advising is available from 4:30pm to 6:00pm Monday through Thursday by appointment only.


The bookstore is open during the start of each term. Books for courses offered at Cookeville Higher Education Campus are stocked in the bookstore. Books may be ordered online and delivered to Cookeville Higher Education Campus for pickup if you are taking courses at another location or online. Phone (931) 372-5540.

Business Office

The normal operating hours are Monday through Friday from 8:00am-4:30pm. The hours may vary during peak periods such as registration, mid-term, fin/final exams and semester breaks. Phone (931) 520-4609.

Career Placement

The Office of Career Services and Community Engagement is available to assist students with career placement advice, interviewing skills, etc. A representative from this office schedules a time to visit with classes with individual faculty members or schedules open events through the Coordinator of Student Services. Students may also refer to the Office of Career Services and Community Engagement for additional information concerning employment opportunities.

Disability Services

In conjunction with the Office of Disability Services on the Gallatin campus, the Assistant Director works to facilitate the disability services registration process for students with disabilities. Cookeville Higher Education Campus students may complete the intake/registration process through the web. The Assistant Director, Coordinator of Student Services and staff in the Office of Disability Services mentors and instructs those students receiving accommodations toward self-advocacy.

Financial Aid

Assistance with Financial Aid is provided by the Student Services Coordinator or Assistant Director Monday through Friday from 8:00am to 4:30pm. Students requiring assistance after 4:30pm, may schedule an appointment with the Student Services Coordinator. Phone (931) 520-4634. Information about Financial Aid can also be accessed at


The library is available when classes are in session and the CHEC building is open. Library specialists are available for research assistance. Library specialist hours vary by semester and are posted in the library for reference. Books and materials housed at the main campus library are available to be checked out to Cookeville Higher Education students and can be delivered to the library through the courier twice a week. Specific information about library hours and other information pertaining to library services at the Cookeville Higher Education Campus can be found on the Cookeville, Highland Crest, and Livingston Library Sites Guide.

If you need immediate assistance, you can chat with a librarian 24/7 by texting (615) 956-2275 or visiting the Thigpen Library's website.

Public Safety

A Security Guard is available during campus operating hours. If you have an emergency, please call 911 from an on-campus telephone or from your personal phone.

Retention Support Services

The Office of Retention Support Services is responsible for providing the names of those students who have either self-reported that they need assistance through the Early Alert system or whose name has been submitted by a faculty member to the Coordinator of Student Services at the Cookeville Higher Education Campus. The Coordinator is responsible for contacting those students to ascertain what services or resources are needed to assist them. Additional Information about Retention Support Services may be found here:

Student Life and Diversity Initiatives

Student IDs are required of all students and are made in room 111, Monday through Friday from 8:00am-4:30pm. Times may vary between semesters and on college holidays. Validation stickers and parking decals can be obtained at the same times.  Information concerning student organizations and activities can be obtained from the Student Services Coordinator Monday-Friday, 8:00am-4:30pm in room 111 or through telephone, (931) 520-4634.

Testing Center

The Testing Center offers the following tests:  the COMPASS exam, proctored make-up test, mid-term and final exams. Additionally, students can take the ETS Proficiency Profile (graduate exit exam) and the Computer Competency Exam.  The hours may vary during peak periods such as registration, mid-term and final exams, semester breaks, etc.  When scheduling an exam, please allow enough time to be able to complete testing before the Testing Center's published closing time.  Appointments for testing are required and may be made here:  Evening hours are available but must be scheduled by following the requirements posted at the Cookeville Campus.  Phone (931) 520-4605.

Veteran Services
Veteran services are available Monday-Friday, 8:00am-4:30pm with the Student Services Coordinator. Evening services are available by appointment.

Phone (931) 520-4634.

Vol State Cookeville is located at:
1000 Neal Street
Cookeville, TN 38501

We have staff on-hand who offer tours and information Monday through Friday from 8 a.m. 4:30 p.m.

In addition to stopping by for a tour, you may call Lori Richards at (931) 520-4625 or email