Springfield

Springfield

The College Success Zone is your Vol State tool box for academic support. We want to make sure that you have what you need to do well in your classes and reach the goal of graduation. We have several support services, programs and centers here on campus that can help you do better in your coursework. We also have some web based services that are available 24/7.

Get Help Before You Get Frustrated!

The most important step in college success is getting the help you need before you get swamped. Talk to your class instructor, talk to your academic advisor or visit the Advising Center.

Your Class Instructor

Make sure you let your class instructor know if you are having problems. They should be your first stop for academic questions.

Your Academic Advisor

Your academic advisor can help with many things, including information about your program or major, class selection, registration and academic issues.

Tools to Help You Succeed in College

Math and Science
English
Writing and Papers
Speech
  • Learning Commons
Research
  • Library
Computers

The Learning Commons

If you need assistance when it comes to reading, writing, and math, the Highland Crest Learning Commons is the place for you. Computer-based tutoring is also available. The Learning Commons is designed to help students who need to upgrade basic skills.

Location
Room 144

Smarthinking

Smarthinking is an online tutoring service for mathematics (basic math through calculus, including bilingual math), biology, A & P, chemistry, organic chemistry, physics, economics, accounting, finance, statistics, Spanish, and writing. Students can access help 24 hours a day and seven days a week in many cases.

Students who use Smarthinking tutoring services are more successful in the courses for which they receive tutoring – they are more likely to complete the course and with a higher grade

Smarthinking is run by a private company, which Vol State contracts with for the service. It is being used by colleges and universities across the country. There is one warning though: everyone is advised that the proper web address to use the system is: www.smarthinking.com

It's important that you use only one "T" in the address. Using two "T"s will take you to a site that has questionable motives and may try to charge for tutoring services. Smarthinking is free for Vol State students- they only need a Vol State e-mail address and their V-number to log-in.

For more information on how to get started visit the Vol State Smarthinking web page:

www.VolState.edu/Smarthinking

The Highland Crest Library

The library provides ready access to a number of research tools. A student tutorial is provided online at I.R.I.S. for patrons to learn the basics for locating books, journal articles, and dependable websites. If you have a question about your research, you can call the Library or email a librarian at librarian@volstate.edu.

Location
Room 231

IT Help Desk

The IT Help Desk can help anyone with problems that may occur with online registration, student login, etc. For more information: http://www.volstate.edu/IT/helpdesk.php

Phone
615.230.3302 or 866.451.5469

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