Frequently Asked Questions
- What are the Library's hours?
- The library is open Monday through Saturday when classes are in session.
|FALL & SPRING HOURS
|Monday – Thursday - 7:30 a.m. – 8:50 p.m.
||Monday – Thursday - 7:30 a.m. – 7:50 p.m.
|Friday - 7:30 a.m. – 4:30 p.m.
||Friday - 7:30 a.m. – 4:30 p.m.
|Saturday - 8:00 a.m. – 4:00 p.m.
||Saturday - 8:00 a.m. – noon
- How do I get a Library card?
- To borrow items at the Vol State Library, you must have a library card. The Vol State ID is the library card for students, staff and faculty. Community patrons must present a valid Tennessee driver’s license to be issued a library card.
- Who can I ask for help in the Library?
- The entire Library staff is willing to help you. If you need reference assistance, you may ask at the Reference Desk, call (615) 230 - 3400, or e-mail firstname.lastname@example.org. If you have a question about checking out materials, ask at the Circulation Desk or call (615) 230 - 3400.
- Where do I learn how to use the Library’s resources?
- Iris Library Tutorial is made available for this purpose. Many instructors require students to complete the library tutorial and successfully complete the quiz.
- Can I search the Library’s catalog from home?
- Yes. You may use the Catalog Search form found at the top of the Library’s home page or you can go directly to the Catalog Search page.
- Can I access the Library’s full-text electronic resources from home?
- Yes. When accessing an online database from any off-campus location, you will be asked to sign in. This system uses the same username and password as MyVolState and eLearn. If you need assistance, call (615) 230 - 3400.
- Does the Library have internet access?
- Yes; the Library provides internet access for educational research.
- Are the Library computers equipped for the visually impaired?
- Yes; the Library’s catalog, electronic databases, and the internet can be searched on a computer equipped with zoom-text software.
- Are photocopiers, computers, … in the Library?
- Yes, and yes! An open academic computer lab is available and frequently staffed with a student computer lab assistant to answer computer questions.
- Does the Library have any fun books?
- A rotating collection of browsing books and books on CD are provided with some support from the Friends of the Library Endowment Fund.
- Is it OK for people who live in the community to come to the Library?
- Yes; community patrons may do research and request and receive a borrower’s card.
- Is there a cell phone area in the Library?
- Yes! On the 1st floor, cell phones can be used in the lobby outside of the Library entrance. On the 2nd floor, the hallway leading to the restrooms is designated.
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