III:00:03 Appeal Process for Refund of Registration Fees

This policy establishes an appeal process for the refund of registration fees after the established refund period ends. Credit students finding it necessary to drop a course or withdraw from the College past any refund period may appeal to the Vice President for Student Services for an exception to the refund policy. A student may appeal for a refund due to an administrative or advising error on the part of the college, personal serious illness, death in the family, military obligations or extreme circumstances that are unusual and verifiable. Death of the student is an automatic 100% refund to an immediate family member.

Procedure

A student may appeal for a higher refund during the fee adjustment period if one of the refund percentage dates has ended or if all refund dates have ended. A student requesting a refund should submit their appeal in writing to the Vice President for Student Services and include documentation supporting the reason stated in the appeal.

The Vice President for Student Services (or his/her designee) will review the appeal and make a recommendation to the Vice President for Business and Finance to approve or deny the request. The Vice President for Business and Finance makes the final decision to approve or deny the refund request.

Exceptions

The President of the College may grant exceptions to this policy.

VSCC Source: Former III:00:04, February 24, 1999, President; December 16, 2008, President's Cabinet