VSCC Student E-Mail Student Information
Volunteer State Community College

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How do students get started using their e-mail?  Go to the Web site www.volstate.edu/studentemail and follow the instructions. 

What will they find there?  There are links on this Web page to:

• Go to student e-mail – This will take you to the student page where you can read and send e-mail.

• Lookup student username –Click here to find out what your username is.

• How to use Outlook Web Access – This is a tutorial about using e-mail.

What will a student need to use their e-mail?  You will need your username and PIN to login to the student e-mail system.

How do they find out what their username is? Go to www.volstate.edu/studentemail and click on Lookup student username.  Follow the instructions on the screen.  Most usernames are the first letter of the first name followed by the last name (such as “JSmith”). 

Do they use their username for anything else? Yes. The student’s username also serves as their e-mail name, so “JSmith” has the e-mail address “jsmith@student.volstate.edu”. It’s also used for their My VolState Online account and to access the Thigpen Library’s catalog and databases.

What if they have forgotten their PIN?  Call the Records & Registration Office at x3680.

How will students access this new system?  You use Outlook Web Access (OWA) to read and send e-mail messages.  OWA is Web-based, so you do not need any additional software on your computer to access the student e-mail system.

Do students have to be on campus to see their e-mail?  No.  You can access your e-mail from any computer that connects to the Internet.

What is the VSCC student e-mail address?  Your e-mail address will be “username@student.volstate.edu”.  A typical student e-mail address would be “jsmith@student.volstate.edu”.

A student may already have another e-mail account. Why should students use their VSCC e-mail account?  VSCC student e-mail accounts are becoming much more important.  For example, students will receive information about evaluating faculty only through an e-mail message sent to them.