Information on this page comes from a variety of sources. Volunteer State Community College provides this page as an unaffiliated resource for use by the communities we serve. When conducting a job search, it is the responsibility of each individual to research the integrity of the organizations to which one is applying. Individuals are advised to use caution and common sense when applying for any position with an organization and when supplying personal information through the Internet. Volunteer State Community College does not author, edit or monitor this page and therefore does not assume responsibility for its content or veracity.
Room Service Server
Company: Embassy Suites Nashville South/Cool Springs
Location: Franklin, Tn
With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!
Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!
•Replenish supplies of clean linens, silverware, glassware, and dishes at the room service station.
•Answer room service phone within three (3) rings, answer questions, and take orders from guests according to established brand standards
•Ability to accurately input orders into the POS system for preparation by the kitchen and/or the bar.
•Ability to focus attention to details, speed, and accuracy on all room service trays.
•Collect trays hourly delivered to keep hallways clear and assist the guest through the removal of food.
•Completes side work as deemed necessary by management to ensure the smooth operations of the department.
•Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.
•Maintain the work area, including all counter tops, utensils, equipment, and refrigeration in a clean and sanitary condition in accordance with state, county, and company health regulations and work safety regulations.
•Reports to work for scheduled shift, on time and in uniform in accordance with company policy.
•Ensure uniform and appearance is clean and professional, maintain confidentiality of proprietary information and protect company assets.
•Displays good customer relation skills and takes initiative to greet guests in a friendly manner.
•Other duties as assigned.
Job Type: Part time
Work Hours: 4pm-11pm
Compensation: $6.00 + gratuity
Start Date: December 31, 1969
•Carry out specific oral or written instructions, frequently following a simple routine.
•Ability to talk to others to convey information effectively.
•Ability to perform repetitive actions consistently.
Education: High school
Date Posted: February 7, 2018