Course Mail is a closed email system:
- E-mails outside of elearn.volstate.edu CANNOT be received inside of elearn.volstate.edu.
- E-mail from within elearn.volstate.edu CANNOT be sent to an outside e-mail address.
The only way to be notified of your course mail messages is to login to eLearn and look at the envelope icon. If there is an orange dot on the envelope that is an indicator that you have a new course mail message.
Get into eLearn Course Mail
Access your eLearn Course Mail tool from the Messages Icon, or the Course Mail link in the Communication group in the nav bar.
See messages that were sent to me
When you enter your Course Mail, you'll be taken automatically into the Inbox. If you navigate to your course mail from the eLearn homepage it will show you all of your messages from all of your courses. If you navigate to your course mail once you are in a course, the messages will be filtered and you will only see messages for that course.
This screen shows the folder list on the Left and the Inbox on the upper right, with the Message Preview Pane on the lower right. By clicking on a message in your Course Mail, the message will appear in the lower right Preview Pane .
Reply, Reply All or Forward messages
Once you're viewing a message, you have the option of Replying to just the sender, Replying to the sender and all other recipients of the message, or Forwarding it to another user. Simply click the appropriate button at the bottom of the page and a new window will pop up with the message. The following things will happen depending on the button you pressed:
- Reply - The message will appear in a new window with the sender's address already filled in.
- Reply All - The message will appear in a new window with the sender and all other recipients' address already filled in.
- Forward - The message will appear in a new window with no address filled in, so you can enter the address for another user.
Compose New Message
From the Course Mail screen, Click the blue Compose button. A new window will pop up with fields to enter recipients' Course Mail addresses, a Subject, and a Rich Text Editor box for the body of the message.
You also have the options to attach a file (via browse, or Drag and Drop) or record either an audio or video message, and the ability to Save the message as a Draft in case you need to come back to it.
Using the Address Book
You can either enter in the message recipient's Course Mail address manually (Their email@example.com) or use the Address Book. The Address Book is recommended, as you may not have the username of who you want to send the message to. You add names to the To, CC, and BCC fields by checking the boxes by the users you want, and then clicking the blue To, CC, or BCC links just above the list. Once you're done adding names, click Add Recipients, and the Address Book box will go away, returning you to the Compose Message window with the chosen recipients in the fields.
Delete a message
If you want to delete a message in your Course Mail, Select the message and then Select Delete under More Options.
If you want to delete more than one message, check the checkboxes to the left of each message, and then select the Trash can icon just above the message list.