IT Help Desk

Account Login Issues

If you are having issues logging in to your Vol State account, you can change your password and unlock your account from the My VolState login page. Click the "Change or activate your password" link on the bottom left of the login page (you will need your V number and birthdate to do this).

If you are still having login issues, contact the IT Help Desk at (615) 230-3302 (or extension 3302 from a campus phone) or visit Room 123 in the Learning Commons area of the Thigpen Library. Please have available the exact error message you received trying to login.

IT Help Desk Hours of Operations

  • Monday - Thursday: 8:00 AM - 8:00 PM
  • Friday: 8:00 AM - 4:30 PM
  • Saturday: 8:00 AM - 12:00 PM
  • Sunday: Closed

Admissions Application Assistance

Applicants: if you have forgotten your PIN, need help with your admissions application, or want the status of your application, please contact our Admissions Office at (615) 230-3688.