Campuses are Open. Know Before You Go.

Vol State students in a computer lab.

Know Before You Go

All Vol State campuses are open for business. Many classes are online this semester. We can help you with many things via email, with an online meeting or over the phone. Please see a list of contacts below. We do have computers available for student use in the Library at each campus. If you do plan to come to a campus please read this first:

  • The COVID-19 Screening Tool must be filled out on the day you plan to come to campus. If you are granted access, you will receive a confirmation email.
  • Face masks are required. Refer to our mask protocol.
  • Social distancing will be enforced.
  • Self-screening check-in kiosks are in-place this semester. Simply pull up your confirmation email and hold up the QR code in that email to the kiosk computer screen. You will hear the scanner beep if it scans properly.
  • Don’t forget your Student ID if you are a returning student!

Building Access

All buildings are restricted to card swipe only, except the following:

Gallatin Campus -

  • Ramer - open Monday - Friday 8:00 am - 4:30 pm - self-screening kiosk located at the sliding door entry at Great Hall
  • Wood - open Monday - Friday 8:00 am - 4:30 pm - self-screening kiosk located at the 2nd-floor entrance sliding doors near Caudill
  • Thigpen - open Monday - Thursday 8:00 am - 6:00 pm, Friday 8:00 am - 4:30 pm - self-screening kiosk located at the front entrance across from Wallace South
  • SRB open Monday – Thursday 8:00 am – 6:00 pm - self-screening kiosk located at the 1st-floor entrance next to the Wood Bldg.
    • Student lab access will be permitted until 6:00 pm Monday - Thursday.
  • Warf - hours set according to class schedule - self-screening kiosk located at the sliding doors across from Ramer                                                                                                                                                                                       
  • Wallace North - hours set according to class schedule - self-screening kiosk located at main entrance across from parking lot H                                                                                                                                                     
  • Wallace South - hours set according to class schedule - self-screening kiosk located at the back entrance next to Mattox.

All other buildings will remain locked and accessible by card swipe only. (campus map - entry doors/card swipe marked by a gold star)

Cookeville Campus -

  • Open Monday - Thursday 7:00 am - 9:00 pm, Friday 7:15 am - 3:15 pm - hours set according to class schedule - self-screening kiosk located at the main sliding door entrance

Highland Crest/Springfield -

  • Open Monday - Thursday 8:00 am - 4:30 pm - self-screening kiosk located at the main entrance doors.

Livingston -

  • Open Monday - Thursday 7:30 am - 5:30 pm - self-screening kiosk located at the main entrance doors.

Not Comfortable Coming to Campus?

All Vol State Offices are and have been accessible by phone and/or email to our students and community.


Telephone Number

Email Address

Access Center






Adult Learner and Veterans Affairs


Campus Connect: New Student Orientation

Cookeville Campus


Financial Aid


Help Desk



Livingston Campus


Springfield Campus


Need help but not sure what office you need to contact? Text us at 615-570-1880.

We have computers and other IT related resources that may be provided if you need assistance.

Advisors are available to help if you have questions. Email or call 615-230-3702 to set up an online or phone appointment.

Online Library Resources

There are many research tools and other online assistance available on the Library web page.

Library and Learning Commons on Campus

The Library and Learning Commons are open on all campuses for current students and staff/faculty (no visitors at this time).

The Learning Commons is open for student computer use. All tutoring is still being held online. You can do that by visiting:

The library is open for student computer use and materials pickup.

Students are encouraged to email their request for materials ahead of time to so materials will be ready for them upon arrival.

All students and staff will be expected to follow campus safety protocols - they must fill out the screening form, wear a mask, maintain adequate distance from others, etc.

All visitors to the Library and Learning Commons on the Gallatin campus must use the entrance across from the Mattox Building. The main entrance at the Library Lawn is closed.

Contacting Divisions and Offices

These Vol State offices are staffed virtually during normal business hours to receive phone calls and emails.

If you need help with eLearn, you can email or call 615-230-3665.

If you have problems with log-ins, call the IT Help Desk 615-230-3302.

Academic Divisions

Help with WiFi for Students

Xfinity has lifted their hotspot restrictions and has opened them to the public. If you have one near you, it can access free internet. Xfinity Hotspot Finder

Following a request by the Federal Communications Commission, several internet service providers are temporarily expanding access to broadband services – either free or deeply discounted – particularly to low-income households and those with K-12 and college students. Students may have to navigate finding what’s available in their areas and what works best for them. To date, here is a summary of current offerings:

AT&T: Offer internet access for qualifying limited income households at $10 a month through our Access from AT&T program. Additionally, all public Wi-Fi hotspots are open nationwide. Click here to apply.

Charter: Free broadband and wifi for 60 days for students do who not already have an account. To enroll call 1-844-488-8395.

Comcast: Comcast is offering an Internet Essentials service to those households eligible for public-assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, or SSI. Applicants can visit to enroll in the program; they may also call (855) 846-8376 for English or 855-765-6995 for Spanish.

We have set up a web page with more specific information, including college contacts if students or employees become ill.