Campuses are Open. Know Before You Go.

Vol State students in a computer lab.

Know Before You Go

All Vol State campuses are open for business. We are here to help you get ready for classes.  We can also help you with many things via email, with an online meeting or over the phone. Please see a list of contacts below. We do have computers available for student use in the Library at each campus. If you do plan to come to a campus please read this first:

  • Face masks are required inside campus buildings.
  • Social distancing will be enforced.
  • The online screening form is not required at this time and all entrances to buildings will be open, following the summer schedule.

Not Comfortable Coming to Campus?

All Vol State Offices are and have been accessible by phone and/or email to our students and community.


Telephone Number

Email Address

Access Center






Adult Learner and Veterans Affairs


Campus Connect: New Student Orientation

Cookeville Campus


Financial Aid


Help Desk



Livingston Campus


Springfield Campus


Need help but not sure what office you need to contact? Text us at 615-570-1880.

We have computers and other IT related resources that may be provided if you need assistance.

Advisors are available to help if you have questions. Email or call 615-230-3702 to set up an online or phone appointment.

Online Library Resources

There are many research tools and other online assistance available on the Library web page.

Library and Learning Commons on Campus

The Library and Learning Commons are open on all campuses for current students and staff/faculty (no visitors at this time).

The Learning Commons is open for student computer use. All tutoring is still being held online.

The library is open for student computer use and materials pickup.

Students are encouraged to email their request for materials ahead of time to so materials will be ready for them upon arrival.

Contacting Divisions and Offices

These Vol State offices are staffed virtually during normal business hours to receive phone calls and emails.

If you need help with eLearn, you can email or call 615-230-3665.

If you have problems with log-ins, call the IT Help Desk 615-230-3302.

Academic Divisions

Help with WiFi for Students

Xfinity has lifted their hotspot restrictions and has opened them to the public. If you have one near you, it can access free internet. Xfinity Hotspot Finder

Following a request by the Federal Communications Commission, several internet service providers are temporarily expanding access to broadband services – either free or deeply discounted – particularly to low-income households and those with K-12 and college students. Students may have to navigate finding what’s available in their areas and what works best for them. To date, here is a summary of current offerings:

AT&T: Offer internet access for qualifying limited income households at $10 a month through our Access from AT&T program. Additionally, all public Wi-Fi hotspots are open nationwide. Click here to apply.

Charter: Free broadband and WiFi for 60 days for students do who not already have an account. To enroll call 1-844-488-8395.

Comcast: Comcast is offering an Internet Essentials service to those households eligible for public-assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, or SSI. Applicants can visit to enroll in the program; they may also call (855) 846-8376 for English or 855-765-6995 for Spanish.

We have set up a web page with more specific information, including college contacts if students or employees become ill.