Direct Deposit

Volunteer State Community College offers direct deposit as an option for receiving excess financial aid funds and student refunds.

Faster & Safer

  • No waiting for a check to be delivered via USPS.
  • No waiting for the bank to process the deposit.
  • No chance of misplacing a paper check.

Important Direct Deposit Tips

  • Students are responsible for setting up their direct deposit information. Instructions are listed below.
  • The account verification process for direct deposit takes 3 to 5 days. You should set up your direct deposit information before the semester starts.
  • If a student’s direct deposit does not process because of problems with the direct deposit account, the direct deposit funds must be returned to Vol State’s bank before a check can be issued to the student.

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Setting Up Direct Deposit for Refunds

  1. Go to the My Vol State portal.
  2. Click “Sign in to Microsoft”, then sign in with your login and password if required.
  3. Click ePay – Payment Gateway. (You may have to enter your login and password again.)
  4. Under “Direct to the secure site”, click Continue. This will take you into the ePayment Gateway system
  5. On the header bar, click "Refunds".
  6. Click the Red button for "Enroll in Two-Step Verification".
    1. Specify how you want to setup your two-step verification (text or email).
  7. Once verified, click on Payment Profile.
  8. Under Add New Payment Method, choose Electronic Checking, then Select.
  9. Enter Bank Account information for refunds on this screen.
    1. If you are unsure of your bank's routing number and your account number, please select EXAMPLE below under the Routing Number. (These are not the same as your debit card number).
    2. For the bank account to be used for Refunds, check the box under Refund Options "check here if you would like refunds to be deposited into this account".
  10. Please read the agreement, then check the box "I AGREE", click Continue.