College Success Zone

Tools to Help You Succeed in College

The Learning Commons

The Learning Commons is your one-stop-shop for academic support. There is a Learning Commons location on each Vol State campus. We all need help in one area or another. Give your grades a boost!

The Learning Commons has:

Visit to discuss your needs and how we can help. It’s free and available to all students, even those planning to attend the next semester.

There is a Learning Commons location on each Vol State campus.

Gallatin Campus

Thigpen Library - 1st floor
(615) 230-3676

Cookeville Campus

Room 304
(931) 520-0551

Livingston Campus

Room 151
(931) 823-7065

Springfield Campus

Room 144
(615) 433-7040

Tutor.com

All Vol State students have free access to the online tutoring service Tutor.com. It is available 24 hours a day and seven days a week. The tutoring service covers Math, Business, English, Writing, Science, Health Sciences, Computers, and Foreign Language. You can access Tutor.com via a link on any course eLearn page.

If you have problems or need help with Tutor.com visit the Learning Commons location for your campus. You can also call (615) 230-3676.

Library Services

Don’t know where to start when researching a topic? The library staff offers personalized service, and librarians can provide instruction on searching for books, eBooks, journal articles from databases, streaming videos, and other resources. Call or email to set up an appointment. Staff are available in-person or virtually via Zoom.

Need a computer? We have several options! Each campus has a library with desktop computers available, and students can check out laptops for use within the building. Most computers have access to printing and scanning. Thigpen Library also lends audio-visual equipment, calculators, and more. See the “Technology Lending” page available from the library’s website to learn more.

Still waiting for your textbook to arrive? Many textbooks are available on reserve for two-hour use within the library. Just ask the library staff for assistance.

Looking for a place to study? Each campus offers many options, such as group study rooms, practice-presentation spaces, and quiet study areas.

There are library locations on all four Vol State campuses.

Gallatin Campus

Online resources and virtual research assistance is available 24/7 on the Thigpen Library website.

(615) 230-3400
Research & Resources: librarian@volstate.edu
Materials & Spaces: circulation@volstate.edu

Cookeville Campus

Room 206
(931) 520-0551 (X4650)
More information

Livingston Campus

Room 103
(931) 823-7065 (X5247)
1-800-563-8220 (ASK to be connected to the library)
More information

Springfield Campus

Room 231
(615) 433-7030 (ASK for extension 7018)
More information

Access Center

The Access Center has one basic goal: to provide resources to help you be as successful as possible in college. We work closely with students with disabilities, including those who have physical, cognitive, learning, psychological and chronic health issues. You may have received assistance in high school, such as test accommodations, note taking assistance or alternative format textbooks, or your special circumstances may be more recent. Our services are available whether you just graduated from high school or are returning to college after many years. If you believe you have issues that are interfering with your ability to do well in your classes, please contact us. It all starts with a conversation.

Location: Gallatin Campus, Ramer Administration Building, Room 143
(615) 230-3472

TRIO Student Support Services (SSS)

Vol State TRIO logo TRIO provides free academic and group support for Vol State students. TRIO students often say the program is like having a family of learners and mentors on campus. In order to participate, students must meet at least one of the following U.S. Department of Education requirements:

  • Low-Income: Family income meets federal guidelines
  • First Generation: Neither parent has a four-year college degree or
  • Disability: Registered with the Office of Disability Services

Services provided by TRIO include a Start-to-Finish Seminar, academic and career advising, graduation planning, financial literacy, tutoring, mentoring, goal setting, check-out program (laptops, digital recorders and calculators), priority registration, and four-year college transfer assistance. Applications are accepted throughout the year. It is possible that students will be placed on a waiting list for services, due to limited enrollment. However, as students graduate spots open up each year. Students may apply by coming to the TRIO office or by visiting the TRIO web page.

Location: Gallatin Campus, Wood Campus Center, Room 210
(615) 230-3732

Online Learning Academic Coaches

Do You Need Help Taking Online Classes? Coaches Can Help!

Vol State now has Online Learning Academic Coaches to provide you with support for online classes. Are you having a hard time navigating eLearn? Trouble uploading an assignment? The coaches can help.

The academic coaches can also help you get organized for your online learning and provide tips for how you can do well in your classes. They don’t offer tutoring for the class subject matter, but they can help with many other things.

Visit the Academic Coaches web page for more details.

Technology

IT Help Desk

The IT Help Desk can help anyone with problems that may occur with online registration, student login, technology equipment checkouts, software assistance, etc. You may need your student V-number to get help. If you don’t know your V-number, please contact Records at (615) 230-3680. For more information and hours visit the IT web page and click on the Help Desk button.

Location: Gallatin Campus, Learning Commons, Thigpen Library
(615) 230-3302

Vol State Wireless

Vol State has a campus wireless Internet system. For help in configuring your laptop, tablet and phone for Vol State wireless, please visit or call the IT Help Desk.

Computer Labs

Vol State offers Computer Labs, configured with internet access, computer hardware, software applications, and printers. These labs are available to all students.

Please remember that food and drinks are not allowed in any of the computer labs.

Get Help Before You Get Frustrated!

The most important step in college success is getting the help you need before you get swamped.

Your Class Instructor

Make sure you let your class instructor know if you are having problems. They should be your first stop for academic questions. Don't hestitate to reach out to them.

Your Academic Advisor

Your academic advisor can help with many things, including information about your program or major, class selection, registration, and academic issues.

The Office of Advising

The Office of Advising is available to serve the advising needs not only of degree-seeking students but also for the non-degree-seeking students.