College Success Zone

Many Vol State classes will be online for Fall 2020. The Learning Commons has online services that can help you do well. The Learning Commons staff offer online tutoring in math and math-heavy science classes and written assignments via Zoom. For details visit:

College Success Zone LogoGet Help Before You Get Frustrated!

The most important step in college success is getting the help you need before you get swamped. Talk to your class instructor, talk to your academic advisor or visit the Office of Advising. We also have several support services, programs and centers on campus that can help you do better in your coursework.

Your Class Instructor

Make sure you let your class instructor know if you are having problems. They should be your first stop for academic questions.

Your Academic Advisor

Your academic advisor can help with many things, including information about your program or major, class selection, registration and academic issues.

The Office of Advising

The Office of Advising is here to help you. If you are having academic troubles, see an advisor, they can help give you a fresh perspective on an academic problem and provide tips that might help improve your situation.

Tools to Help You Succeed in College

The Learning Commons

With many classes online this semester, we have moved many of our Learning Commons support services to an online format.

The Learning Commons is your one stop shop for academic support. There is a Learning Commons location on each Vol State campus. We all need help in one area or another. Give your grades a boost!

Gallatin Campus

Thigpen Library - 1st floor
(615) 230-3676

Cookeville Campus

Room 304
(931) 520-0551

Livingston Campus

Room 151
(931) 823-7065

Springfield Campus

Room 144
(615) 433-7040

All Vol State students have free access to the online tutoring service It is available 24 hours a day and seven days a week. The link to is part of the eLearn page for each of your classes. The tutoring service covers Math, Business, English, Writing, Science, Health Sciences, Computers, and Foreign Language. You should access it via your course eLearn page for login.

If you have problems or need help with visit the Learning Commons location for your campus, or call (615) 230-3676.

Online Learning Academic Coaches

Do You Need Help Taking Online Classes? Coaches Can Help!

Vol State now has Online Learning Academic Coaches to provide you with support for online classes. Are you having a hard time navigating eLearn? Trouble uploading an assignment? The coaches can help.

The academic coaches can also help you get organized for your online learning and provide tips for how you can do well in your classes. They don’t offer tutoring for the class subject matter, but they can help with many other things.

You can book an appointment for a virtual meeting, as well as email or call the coaches. Visit the Academic Coaches web page for more details.

Library Services

Library resources and services, including research assistance, are available at all Vol State locations. For detailed information about library services, hours, and resources, follow the links below or contact your library location.

Gallatin Campus

Online resources and virtual research assistance is available 24/7 on the Thigpen Library website.

(615) 230-3400
Research & Resources:
Materials & Spaces:

Cookeville Campus

Room 206
(931) 520-0551 (X4650)
More information

Livingston Campus

Room 103
Web Support [#1488] Delois Reagan (931) 823-7065 (X5247)
1-800-563-8220 (ASK to be connected to the library)
More information

Springfield Campus

Room 231
(615) 433-7030 (ASK for extension 7018)
More information

TRIO Student Support Services (SSS)

TRIO provides free academic and group support for Vol State students. TRIO students often say the program is like having a family of learners and mentors on campus. In order to participate, students must meet at least one of the following U.S. Department of Education requirements:

  • Low-Income: Family income meets federal guidelines
  • First Generation: Neither parent has a four-year college degree or
  • Disability: Registered with the Access Center

Services provided by TRIO include a Start-to-Finish Seminar, academic and career advising, graduation planning, financial literacy, tutoring, mentoring, goal setting, check-out program (laptops, digital recorders and calculators), priority registration, and four-year college transfer assistance. Applications are accepted throughout the year. It is possible that students will be placed on a waiting list for services, due to limited enrollment. However, as students graduate spots open up each year. Students may apply by coming to the TRIO Office.

Location: 210 Wood Campus Center
(615) 230-3732

Access Center

Access Center has one basic goal: to provide resources to help you be as successful as possible in college. We work closely with students with disabilities, including those who have physical, cognitive, learning, psychological and chronic health issues. You may have received assistance in high school, such as test accommodations, note taking assistance or alternative format textbooks, or your specific circumstances may be more recent. Our services are available whether you just graduated from high school or are returning to college after many years. If you believe you have issues that are interfering with your ability to do well in your classes, please contact us. It all starts with a conversation.

Location: 143 Ramer Administration Building
(615) 230-3472

Computer Lab

The Computer Lab has computers with Internet access and Microsoft Office software. They are open to all students.

Location: Thigpen Library, first floor

IT Help Desk

The IT Help Desk can help anyone with problems that may occur with online registration, student login, etc. You will need your student V-number to get help. If you don’t know your V-number, please contact Records at 230-3680. If you are having problems with your my Vol State password, visit My Vol State and look for the “change or activate your password” link. You can change your password. You will need your V-number to do so.

Location: Learning Commons
(615) 230-3302

eLearn Success

Useful tips and information about using the eLearn course management system.

Vol State Wireless

Vol State has a campus wireless Internet system. For help in configuring your laptop, tablet and phone for Vol State wireless, please visit or call the IT Help Desk.