Google IT Support Professional Certificate

Free Online Training

This is your path to a career in IT. In this program, you’ll learn in-demand skills that will have you job-ready in less than 6 months – AND AT NO COST TO YOU! No degree or experience required.

Google corporate logo and Vol State logo, in color

Google Career Certificates provide people with access to in-demand jobs through rapid reskilling without the need for a college degree or prior experience in the fields of IT support, data analytics, project management, and user experience (UX) design.

These certificates were developed and taught by Google employees, and are hands-on, practical, and rigorous. This course leads to a Google certification.

By averaging 10 hours per week, you can complete this certificate in 6 months or less.

Build Job-ready Skills by Learning From the Best

Get started in the in-demand field of IT with a Professional Certificate from Google. Learn the foundations of networking and operating systems, providing end-to-end customer support, and how to solve problems using code.

What you will learn

  • Gain skills required to succeed in an entry-level IT job
  • Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
  • Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
  • Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code

Common job titles: IT Specialist, Tech Support Specialist, IT Support Specialist

Get Started Today - It's FREE

For questions or for help registering, contact Cheryl Bell at or 615-230-4798.

Road to Your Future - Vol State CITC

Google Pathway imageSuccessful completion of the Google IT Support Professional Certificate can also be applied towards CITC 1320: CompTIA A+, a 3-credit hour college-level course offered within the Computer Information Technology (CIT) Associate Degree and Certificate programs at Volunteer State Community College. This is a great start to expanding upon skillsets in IT-career areas of Cyber Defense, Networking, and Programming.

  1. START WITH GOOGLE. Start with Google's IT Support Professional Certificate.
  2. COMPLETE. Complete your certificate course. You can complete in less than 10 hours a week and 100% online.
  3. TEST. Google's certificate prepares you to test for the CompTIA A+ exam, an industry-recognized standard for IT support professionals.
  4. CONTINUE. Either the Google IT Support certificate or the A+ certificate provides 3 hours of credit towards Vol State's one-year CIT technical certificate or our two-year AAS programs in Cyber Defense, Networking, or Programming.
  5. NEW YOU, RELOADED. Complete your Vol State degree to supercharge your skills to work in the exciting and growing it field.

Get Started Today - It's FREE

two IT support professional working in a server room

The Field of IT Support

Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. U.S. Burning Glass Labor Insight Report (4/01/2021-3/31/2022) shows there are 400,000 U.S. job openings in IT and a $52,000 median entry-level salary in IT support

This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.

This program is ACE® approved—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses.

Over 5 courses, learn in-demand skills that prepare you for an entry-level job. Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya.

75% of Google Career Certificate Graduates in the United States report an improvement in their career trajectory (e.g. new job or career, promotion or raise) within 6 months of certificate completion [Based on program graduate survey responses, Coursera, United States 2021]

Get Started Today for free

For questions or for help registering, contact Cheryl Bell at or 615-230-4798.